Privacy policy.
Last updated: June 1st, 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our app, or engage with our services. By using this site, app, or submitting your information, you agree to the terms outlined below.
For app-specific Privacy Policy, click HERE
1. Who We Are
This website and app are operated by Inner Calm Wisdom, based in Australia. We offer wellbeing practices, online programs, and guided resources, including meditations, breathwork, and educational content. We are committed to handling your data with care, transparency, and respect.
2. What We Collect
We may collect the following types of personal information:
Name and email address (e.g. when signing up for a course, free resource, or newsletter)
Information you submit via forms, surveys, or course participation
IP address and browsing behaviour (via cookies and analytics tools)
App activity (e.g. course progress, content accessed)
Technical details like your browser, device type, and operating system
We do not knowingly collect data from children under 18 without appropriate parental or guardian consent.
3. How We Use Your Information
We use your information to:
Deliver resources you’ve requested (e.g. downloads, courses)
Send newsletters, reminders, or updates (you can unsubscribe at any time)
Provide customer support and respond to enquiries
Manage your account and participation in programs
Analyse usage data to improve our content, services, and user experience
Customise your experience and provide relevant content
We will never sell or share your personal information without your consent, except when required by law.
4. Email Marketing & CRM
We use Encharge to manage our email communications and automations. When you subscribe, your name and email address are securely stored in Encharge. Each email includes an unsubscribe link or a way to update your preferences.
5. Cookies and Tracking Tools
This website uses cookies and similar technologies to:
Help you navigate efficiently
Perform essential website functions
Understand how our site is used
Remember your preferences
Deliver relevant content and advertising
Cookies are small text files placed on your device when you visit a website. Some cookies are essential for the site to function properly, while others help us personalise your experience or improve performance.
We use tools including (but not limited to) Google Analytics and Meta Pixel to better understand how visitors interact with our content and improve our offerings.
We categorise cookies as follows:
Necessary (Always Active)
These cookies are essential for core functionality such as secure login, session management, and consent preferences. They do not store any personally identifiable information and cannot be disabled.Functional
These cookies support features such as social media sharing, feedback tools, or embedded third-party services. They enhance user experience but are not essential for the site to operate.Analytics
Analytical cookies help us understand how visitors engage with our site—for example, tracking page visits, bounce rates, or traffic sources—to improve usability and performance.Performance
Performance cookies collect information on how the website performs in different contexts and environments to help us optimise the user experience.Advertisement
These cookies are used to show you personalised ads based on your browsing behaviour and measure the effectiveness of our campaigns.Other
These are uncategorised cookies that are still being reviewed and analysed.
We use CookiePal as our consent management platform. When you first visit the site, a cookie banner will allow you to accept, reject, or customise your cookie preferences. You can update these at any time via the Cookie Icon on your screen.
Managing cookies in your browser:
You can control cookies through your browser settings. The links below provide guidance:
We strive to comply with privacy and cookie regulations applicable in your region, including GDPR (EU), UK Data Protection Act, CCPA (California), LGPD (Brazil), and others where relevant.
6. Data Security
We take reasonable precautions to protect your data from misuse, unauthorised access, or loss. Data is stored securely, and access is limited to authorised personnel. While no system is 100% secure, we use encryption and reputable platforms to safeguard your information.
7. Third-Party Services
We use trusted third-party platforms to support key parts of our business, including:
TidyCal – for scheduling and managing bookings
Encharge – for email automation and communication
Squarespace – as our website hosting and content management system
Passion.io – to deliver our app-based programs and resources
These third-party providers may collect, process, or store your data according to their own privacy policies. We recommend reviewing those policies to understand how your information is handled by these platforms.
We only share data with these services as necessary to deliver our offerings to you (e.g., booking a session, sending an email you signed up for, processing payments).
We may also embed or link to third-party content or platforms (e.g., YouTube, Google Drive, Passion.io). These providers may collect usage data or cookies when you interact with their content. Please refer to their privacy policies for further information.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections to inaccurate or outdated data
Request deletion of your personal information (subject to legal obligations)
Withdraw consent for marketing at any time
To make a request, please contact us at hello@innercalmwisdom.com
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date. Continued use of the website or app after changes are made signifies your agreement to the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out: